About Matt
I'm a service advisor at Friendship Hyundai Volvo Bristol, a role I've held for almost two years. I've always wanted to work in the automotive industry, and I'm proud to be here. I'm originally from Atlanta, and I've built a reputation for being friendly, helpful, and honest with customers. I think people appreciate my approachable demeanor and my willingness to listen to their concerns. I'm genuinely focused on providing excellent service and going the extra mile for every customer. My background includes a high school leadership award, and outside of work I enjoy basketball, hiking, and lake activities. I'm a car guy at heart—I love engines and anything automotive. I’m also happy to chat about sports, movies, or books; I'm always up for learning something new.
Customer rating
4.7 / 5 based on 73 ratings (52 written reviews)
Recent reviews
Great!
— Lewis M. ,
Friendly and kind. Explained what was happening with my car.
— Elizabeth H. ,
Everything went great! I appreciate the time spent on my vehicle.
— Josh F. ,
We really haven’t had experience with the Parts Department, but we have come in twice with the engine light on and it is still not repaired.
— Edward B. ,
Super Helpful. Fixed the things the original dealership didn't.
— Justin N. ,
Matt always goes above and beyond anytime I come in to get my Volvo serviced. He is very kind, knowledgeable and very accommodating to any questions or needs I may have. Matt is amazing!
— Linda C. ,
Wonderful experience
— Mohamed A. ,
Wonderful. I was there a couple weeks ago for a recall (software update). He was great!
— Patricia M. ,
Very professional and helpful. Had so much to do on the day of my appointment. He was very quick at coming up with a solution to get me something to drive. Excellent customer service and support.
— Andy S. ,
Service completed in a fast and courteous manner. Was updated as the work was performed. I would definitely recommend Matt for your service needs.
— Sharon C. ,